Trouble starting your ride? Please contact us via 085-0012126 between 09:00 and 17:00.

Our chat is open during business hours and can be find in our app and website. E-mails can be send to support@hely.com

Our customer support team is available on

We are open from:


Monday to Friday: 08:00 - 18:00

Saturday to Sunday: 09:00 - 18:00

You can send questions about your account, upcoming reservations, the app or your invoice to support@hely.com or via the chat.

Our customer support team is available for urgent matters 24/7 via 085-0012126.

Did this answer your question?