Our customer service centre is open everyday. You can contact us via chat in our app and website, e-mail and phone.


We are open from:


Monday to Friday: 08:00 - 18:00

Saturday to Sunday: 09:00 - 16:00

You can send questions about your account, upcoming reservations, the app or your invoice to support@hely.com or via the chat.

Urgent issues during your ride? Please contact us via 085-0012126. We are open 24/7 for reporting damage or help during your ride.

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