To use Hely, a check is made on your bank account, driver's license and payment risk at your address via RentalCheck.

It might happen that you made a typo during the registration, then we will ask you to send the driver's license data again. It is also possible that we need to manual check your address by a proof of address. Then we will ask you to send a letter by e-mail.

Read more about sending a postal item here. If we need additional information, we will request this by email. Do you have questions about your registration and activation of your Hely account? Mail to account@hely.com.

Did this answer your question?