Sometimes we need a manual check to activate an account. A manual check is needed to verify your data. We do this to keep the use of our platform safe for all users.

Please send us a supporting document so that we can manually activate your account. You can share this with us in a safe way and your data will be immediately deleted by Hely after verification and activation of your account.

Processing your personal data is necessary for entering into and executing an agreement between you and Hely regarding your use of the Hely platform. You can read more information about the processing of your personal data and your privacy rights in our privacy policy.

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