Costs & invoices

Information about invoices, packages and rates

11 articles in this collection
Written by Team Hely and Jusie

What do I pay for a Hely ride?

Written by Team Hely
Updated over a week ago

Invoices

Where can I find my invoices?

Every month you will find the invoice in your mailbox, and the rides in the app.

Written by Jusie
Updated over a week ago

How do I pay for my rides?

Monthly by direct debit.

Written by Jusie
Updated over a week ago

Under which name does Hely issue the payments?

Mobility Solutions & Services B.V. or Mollie's eCurring

Written by Jusie
Updated over a week ago

My account is temporarily blocked, what to do next?

That's a shame, but luckily easy to fix.

Written by Jusie
Updated over a week ago

Can I pay for someone / can someone pay for me?

The name on the Hely account must correspond with the name on the driving license and bank account.

Written by Team Hely
Updated over a week ago

Hely Packages

Which Hely package is best for me?

At Hely you can choose between a Hely GO and Hely FLOW package. Have a look which package fits your usage.

Written by Team Hely
Updated over a week ago

Can I switch between Hely GO and Hely FLOW?

Yes, you can! You can easily do it yourself in the Hely app.

Written by Team Hely
Updated over a week ago

Prices

What are the prices of a Hely GO and Hely FLOW package?

At Hely you can choose between two packages: Hely GO and Hely FLOW. That way you'll always have a package that suits you needs.

Written by Team Hely
Updated over a week ago

What does a maximum daily rate mean

The maximum day-rate will start after 8 hours

Written by Team Hely
Updated over a week ago

Are there any surcharges or fines given by Hely?

A good neighbour is worth more than a distant friend. Please leave the car neat, drive responsible and leave the car with a full tank.

Written by Team Hely
Updated over a week ago