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Costs & invoices
Costs & invoices
Information about invoices, packages and rates
11 articles in this collection
Written by
Team Hely
and
Jusie
What do I pay for a Hely ride?
Written by
Team Hely
Updated over a week ago
Invoices
Where can I find my invoices?
Every month you will find the invoice in your mailbox, and the rides in the app.
Written by
Jusie
Updated over a week ago
How do I pay for my rides?
Monthly by direct debit.
Written by
Jusie
Updated over a week ago
Under which name does Hely issue the payments?
Mobility Solutions & Services B.V. or Mollie's eCurring
Written by
Jusie
Updated over a week ago
My account is temporarily blocked, what to do next?
That's a shame, but luckily easy to fix.
Written by
Jusie
Updated over a week ago
Can I pay for someone / can someone pay for me?
The name on the Hely account must correspond with the name on the driving license and bank account.
Written by
Team Hely
Updated over a week ago
Hely Packages
Which Hely package is best for me?
At Hely you can choose between a Hely GO and Hely FLOW package. Have a look which package fits your usage.
Written by
Team Hely
Updated over a week ago
Can I switch between Hely GO and Hely FLOW?
Yes, you can! You can easily do it yourself in the Hely app.
Written by
Team Hely
Updated over a week ago
Prices
What are the prices of a Hely GO and Hely FLOW package?
At Hely you can choose between two packages: Hely GO and Hely FLOW. That way you'll always have a package that suits you needs.
Written by
Team Hely
Updated over a week ago
What does a maximum daily rate mean
The maximum day-rate will start after 8 hours
Written by
Team Hely
Updated over a week ago
Are there any surcharges or fines given by Hely?
A good neighbour is worth more than a distant friend. Please leave the car neat, drive responsible and leave the car with a full tank.
Written by
Team Hely
Updated over a week ago