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(E-)bikes & Cargo bikes
(E-)bikes & Cargo bikes
Find more information about our cargo bikes, regular and e-bikes
14 articles in this collection
Written by
Team Hely
and
Jusie
How do I lock the bike?
A piece of cake.
Written by
Team Hely
Updated over a week ago
Can I use multiple e-bikes with one account?
No, as an account is personal, you can only rent one vehicle at the time.
Written by
Jusie
Updated over a week ago
Start your e-bike ride with a QR code
Scan the QR code with the Hely app to start your ride.
Written by
Team Hely
Updated over a week ago
Cargo bikes
What is the size of the cargo bike?
Our cargo bike is big enough for small children and lots of groceries.
Written by
Jusie
Updated over a week ago
Can I connect a maxicosi to the cargobike?
Unfortunately, no.
Written by
Jusie
Updated over a week ago
Battery state of charge
How do I charge the battery of the cargo bike?
Written by
Jusie
Updated over a week ago
Can I transport my pet in the cargo bike?
Yes you can!
Written by
Jusie
Updated over a week ago
(E-)bikes
How fast does the e-bike go?
The e-bike can reach an average speed of 25 km per hour.
Written by
Jusie
Updated over a week ago
How long does the battery of the e-bike last?
A full battery can take up to 80 kilometers. However, this depends on your driving behavior
Written by
Jusie
Updated over a week ago
How do I turn on the light from my (e-) bike?
If you need any help switching on the light, this article might help.
Written by
Jusie
Updated over a week ago
How do I start my (e-) bike ride?
Switch on your bluetooth and you can open the lock, easy as that.
Written by
Jusie
Updated over a week ago
How do I end my ride (e-Bike)
Written by
Team Hely
Updated over a week ago
Can I adjust the height of my bike seat?
Yep! Use the lever under your seat.
Written by
Jusie
Updated over a week ago
How do I open the bike shed key vault?
The key for the bike shed is in a key vault.
Written by
Team Hely
Updated over a week ago