(E-)bikes & Cargo bikes

Find more information about our cargo bikes, regular and e-bikes

14 articles in this collection
Written by Team Hely and Jusie

How do I lock the bike?

A piece of cake.

Written by Team Hely
Updated over a week ago

Can I use multiple e-bikes with one account?

No, as an account is personal, you can only rent one vehicle at the time.

Written by Jusie
Updated over a week ago

Start your e-bike ride with a QR code

Scan the QR code with the Hely app to start your ride.

Written by Team Hely
Updated over a week ago

Cargo bikes

What is the size of the cargo bike?

Our cargo bike is big enough for small children and lots of groceries.

Written by Jusie
Updated over a week ago

Can I connect a maxicosi to the cargobike?

Unfortunately, no.

Written by Jusie
Updated over a week ago

Battery state of charge

How do I charge the battery of the cargo bike?

Written by Jusie
Updated over a week ago

Can I transport my pet in the cargo bike?

Written by Jusie
Updated over a week ago

(E-)bikes

How fast does the e-bike go?

The e-bike can reach an average speed of 25 km per hour.

Written by Jusie
Updated over a week ago

How long does the battery of the e-bike last?

A full battery can take up to 80 kilometers. However, this depends on your driving behavior

Written by Jusie
Updated over a week ago

How do I turn on the light from my (e-) bike?

If you need any help switching on the light, this article might help.

Written by Jusie
Updated over a week ago

How do I start my (e-) bike ride?

Switch on your bluetooth and you can open the lock, easy as that.

Written by Jusie
Updated over a week ago

How do I end my ride (e-Bike)

Written by Team Hely
Updated over a week ago

Can I adjust the height of my bike seat?

Yep! Use the lever under your seat.

Written by Jusie
Updated over a week ago

How do I open the bike shed key vault?

The key for the bike shed is in a key vault.

Written by Team Hely
Updated over a week ago