FAQ
All Collections
Parking

Parking

Find more information about parking

Team Hely avatar Jusie avatar
9 articles in this collection
Written by Team Hely and Jusie

Where do I park my vehicle after my ride?

Please return your vehicle to the Hely Hub where you started.
Jusie avatar
Written by Jusie
Updated over a week ago

Where can I park my bicycle or car?

Use the general rules and avoid a fine
Team Hely avatar
Written by Team Hely
Updated over a week ago

My bike is gone, now what?

Stolen? Or was it collected by the municipality because it had not been parked correctly?
Team Hely avatar
Written by Team Hely
Updated over a week ago

Do I also pay when the vehicle is parked?

Yes, you also pay for stationary vehicles because the vehicle still remains exclusively available to you.
Jusie avatar
Written by Jusie
Updated over a week ago

Can I return a vehicle to a different hub?

The vehicle must always be returned to the original hub
Jusie avatar
Written by Jusie
Updated over a week ago

Do I pay even if I don't drive?

You pay per hour, also if your vehicle is stationary
Team Hely avatar
Written by Team Hely
Updated over a week ago

Can I make a stopover with my vehicle?

Yes, that is possible!
Jusie avatar
Written by Jusie
Updated over a week ago

I can't access the parking lot or garage

Granting access to a parking lot differs per location
Team Hely avatar
Written by Team Hely
Updated over a week ago

Do I have to pay parking fees?

Hely does not reimburse parking costs outside the hub. Read more:
Jusie avatar
Written by Jusie
Updated over a week ago
FAQ