Useful information about our cars before you hit the road
For all your your questions about our e-cars. Do you have a question about a specific model? Please scroll down for all our different e-cars.
FAQ about petrol cars
Find more information about our cargo bikes, regular and e-bikes
Find more information about reservations
Find more information about parking
What to do in case of an emergency or bad luck during your ride, read all about it in this chapter
Information about invoices, packages and rates
Find the articles about the app, and where and how to download Hely.
For all your questions concerning your Hely account and the onboarding
Specific hub information can be found in this collection
Read all about the requirements to join Hely
You can't find the answer to your question? There are multiple ways to contact us!