Hely

Disconnect the charging cable from the e-car with the unlock button on the car key or the unlock button in the Hely app

Hold the charging card against the charging dock to end the charging session and to disconnect the cable

- Disconnect the charging cable from the e-car with the unlock button on the car key or the unlock button in the Hely app
- Hold the charging card against the charging dock to end the charging session and to disconnect the cable
- Store the charging cable inside the car

<b>Charging cable is attached to the car</b>

Is the charging cable attached to the car side? Lock and unlock the doors once to release the charging cable.

<b>Charging cable is attached to the charging station</b>

Hold the charge card against the pole for a few seconds (up to 30 seconds). In this way the charging process is stopped and the cable is released

Still unable to release the charging cable? The contact number is on the side of the charging station. The charging station can be reset remotely and the charging cable will be released

How do I disconnect the charging cable from the car?

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