Our customer service centre is open everyday. You can contact us via chat in our app and website, e-mail and phone.
We are open from,
Monday to Friday: 08:00 - 18:00
Saturday to Sunday: 09:00 - 16:00
During the holidays we have adjusted opening hours. You can find them below. Happy Holidays!
Easter | 10:00 - 16:00 |
Kingsday | 08:00 - 12:00 |
Liberationday 2025 | 10:00 - 16:00 |
Pentecost | 10:00 - 16:00 |
Christmas eve | 08:00 - 16:00 |
Christmas | 10:00 - 16:00 |
New years eve | 08:00 - 16:00 |
New years day | 12:00 - 16:00 |
You can send questions about your account, upcoming reservations, the app or your invoice to [email protected] or via the chat.
Urgent issues during your ride? Please contact us via 085-0012126. We are open 24/7 for reporting damage or help during your ride.