Our customer service centre is open everyday. You can contact us via chat in our app and website, e-mail and phone.
We are open from,
Monday to Friday: 08:00 - 18:00
Saturday to Sunday: 09:00 - 16:00
You can send questions about your account, upcoming reservations, the app or your invoice to [email protected] or via the chat.
Urgent issues during your ride? Please contact us via 085 001 2126. We are open 24/7 for emergencies or help during your ride. Outside of our office hours we will connect you to our partner for emergencies. You can also call them directly 055 579 6699.
Holidays
During the holidays we have adjusted opening hours. You can find them below. Happy Holidays!
Easter | 10:00 - 16:00 |
Ascensionday | 10.00 - 16.00 |
Kingsday | 08:00 - 12:00 |
Liberationday 2025 & 2030 | 10:00 - 16:00 |
Pentecost | 10:00 - 16:00 |
Christmas eve | 08:00 - 16:00 |
Christmas | 10:00 - 16:00 |
New years eve | 08:00 - 16:00 |
New years day | 12:00 - 16:00 |